NEW PATIENT MAPS: 1 | 2 | 3 | 4
newpt1a
SECTIONS: 1 | 2 | 3 | 4 | 5 | 6
PREPARATION AND INITIAL CONTACT
In Map 1, we consider two kinds of issues that affect treatment before you sit down together the first time.

First are those that arise prior to working with any patient:

  • General decisions about how you work [Section 1]
  • Issues of your office set-up, record keeping and so on [Section 2]
  • Things you can do to be prepared for a call from a prospective patient [Section 3]

Then there are issues that arise when dealing with a particular patient:

  • How you handle an initial telephone call [Section 4]
  • Some possible issues between the initial call and the first session [Section 5]
  • Issues that can come up when you first meet the patient in the waiting room [Section 6]

By the time you go into your office [Map 2, Section 7], you already will have set a tone for the session and have an initial impression of the patient [or patients].